1. What is BAIRO SchoolAdmin?
BAIRO SchoolAdmin is a complete School Administration and Management Software.
It helps Schools and Educational Institutions to manage their entire school's administrative data such as Fee Collection, Payments, Expenses, Payroll information in the software.
It also helps manage non-administrative information such as Student Information, Attendance, Promotions, Classes, Sections, Marks Cards and TC etc., in the Software.
2. Can we exactly replicate and manage our School’s administrative and academic processes which we currently follow in BAIRO SchoolAdmin?
The short answer to that is yes. However, there might be cases where the current features in BAIRO SchoolAdmin have to be tweaked to match your School’s unique requirements, which is possible in our software. In some cases, we might have to implement a new module to address your Schools needs, which would take additional cost and time, which we can discuss.
3. We have a different format for our Schools various reports, in some of BAIRO SchoolAdmin report we need change. is it supported?
Before we start the implementation of BAIRO SchoolAdmin for your School, we study your School’s existing processes, we discuss with your admin and administrative team to understand your existing processes and the data maintained in your accounting and administrative ledger books.
Then we will record a list of reports that require modifications to support your School. Also, we get a list of new reports that have to be implemented.
The modifications in the existing reports up to 10 Reports are free and also 2 new reports are free. Additional reports would be implemented at an extra cost. Also, price depends on the complexity of the Report.
4. Can we computerize all the processes of our School using BAIRO SchoolAdmin?
Your School Can automate processes -
Admission Records, Fee Collection, Expenses, Payroll, generate monthly PDF statements, Student promotions and Marks card generation, Pre-Admission etc.,
Any other modules you need, we can implement it in BAIRO SchoolAdmin.
5. Can BAIRO SchoolAdmin be accessed from different Computers within our School?
Yes. You can install BAIRO SchoolAdmin in one Computer and access it from any computers in the School, provided the School has networking.
For example, if you are not sure, if your School has internet connection on one computer and you are able to access the same internet connection from different computers in the School, then you can access BAIRO SchoolAdmin also without any effort.
6. Does BAIRO SchoolAdmin support automatic Backup of School data?
Yes. BAIRO SchoolAdmin installer automatically installs a backup utility which runs at a predetermined time and takes the backup of School data periodically and writes that data to a backup folder or to an external disk.
7. How do you support us?
We provide training when your school buys our SchoolAdmin product. We also provide a user manual and video tutorials for the product.
For 1 year we give free support, you can call us or email us if you have any queries. If you need any help while working in school admin then our customer support engineer will remotely connect to your SchoolAdmin server and guide you through the process.
8. What are the hardware requirements of BAIRO SchoolAdmin?
Pentium 4 or above processor >1.2GHz
Minimum 1GB RAM
Minimum 2GB free disk space
Windows XP / above Operating System
The above-mentioned configuration is only for the server system. All the client machines in the organization can be any PC with Windows XP operating system.
9. What about Support and Warranty terms and conditions?
Software Application is covered by our warranty for a period of 1 year from the date of completion of installation and training (2 days). Support through online and the organization must have internet facility if your school is located outside Chennai.
10. What about Software License?
This software is licensed for a single system with multiple users. To qualify for additional licenses you must already have a current valid license for BAIRO SchoolAdmin. To install this software on more than one system for backup or for another branch of your School, you need to purchase additional licenses. Refer next section to know more about additional license fees.
11. How does BAIRO support our School after the warranty period?
After warranty period we accept AMC at 25% of total cost of the software for a maximum of 2 visits and if additional visits are required then we charge 1200 per visit. Generally, 90% of the issues can be resolved if any through Online support (Internet). This license fee also includes online support charges. Online support per month not exceeding 4 support calls per month (unless there is a delay from our end).
During warranty / AMC periods, we also provide your School the benefits of upgrades in software and at attractive rates. AMC or Service does not include any customizations in the software. You need to give us the requirements and based on the effort estimates we will give you the quote for the customization if both the parties agree then the customization will be done in the software. During AMC period if you find any defects or problems in the software such issues will be resolved without any additional costs.
12. How does BAIRO ensure confidentiality of our data?
We do not share the details of the Schools internal processes and information with anyone. All the information that you share with us will be kept confidential under any circumstances. We do not use or disclose information about your individual visits or information that you may give us such as your name, address, email address or telephone number, to any outside companies.
As part of our agreement, we will sign confidentiality and non-disclosure agreement.
13. Our School may need additional features in the future, what we should do?
Our SchoolAdmin software is modular, meaning any new features and enhancements can be added as and when the customer needs it. For any of the new features that will be added in the SchoolAdmin software in future, you can get the estimate of the price before you buy our SchoolAdmin license, for you to have an understanding of the overall price of the product for your organization’s need.
Otherwise, you can buy the product now with the features that you need and at a later point when we come up with new features we contact all our existing customers and we communicate about the new features and enhancements. We give an attractive discount for our existing customers on new features.
14. we want a website for our School, does BAIRO provides web hosting and web design services?
Yes. With BAIRO content management system you can manage, update, edit your School’s website on your own. we design the website and host it for you.
15. What are the payment terms and conditions?
50% with purchase order
25% after installation and Implementation
25% after training
16. we still have many unanswered questions, what we should do?
contact us through email ( firstname.lastname@example.org) , the phone (044-24761248) we will answer your queries or we can visit your School to clarify all your queries.